Privacy Policy
Nanjing Xinlv (新绿) Intelligent Technology Development Co., Ltd. ("Xinlv Intelligence," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or conduct business with us.
Information We Collect
Contact details — Name, email address, phone number, company name, country
Inquiry details — Product interests, order quantities, messages you send via our contact form or email
Business information — Billing and shipping addresses, purchase orders
Device information — IP address, browser type, operating system, usage data
How We Use Your Information
We use the information we collect to respond to your inquiries and provide quotes, process and fulfill your orders, communicate order status and support, improve our website and products, and comply with legal obligations.
How We Share Your Information
We do not sell your personal data. We may share your information with shipping carriers, payment processors, and service providers who assist with website hosting, analytics, and email communications. All third-party service providers are obligated to handle your data confidentially.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Business transaction records are retained for a minimum of 5 years as required by applicable regulations.
Cookies
Our website uses cookies to remember your preferences, analyze website traffic, and improve user experience. You can manage cookie preferences through your browser settings.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us to exercise any of these rights.
Data Security
We implement appropriate technical and organizational measures including SSL/TLS encryption, secure server infrastructure, and access controls to protect your personal data.
Contact Us
For questions about this Privacy Policy:
Nanjing Xinlv (新绿) Intelligent Technology Development Co., Ltd.
Address: Nanjing, Jiangsu Province, China
Email: your email address
